Refund and Returns Policy

Overview

Our refund and returns policy lasts 30 days from delivery. If 30 days have passed since your order was delivered, we can’t offer a refund or exchange.

Eligibility

Items must be unworn, unwashed and in the same condition you received them, with original tags and packaging.
A receipt or proof of purchase (your order number) is required.
If an item arrives defective or damaged, contact us within 30 days of delivery and we’ll replace it or refund you.

Partial refunds may be given for items that are not in their original condition, or are damaged or missing parts for reasons not due to our error.

How to Start a Return

Email us at your.livnword@gmail.com or call (571) 363-5225 with your order number and the item(s) you’d like to return. We’ll reply with return instructions. Please don’t send items back without contacting us first.

Refunds

Once your return is received and inspected, we’ll email you to confirm and let you know whether your refund is approved. Approved refunds go back to your original payment method. Your bank or card company may take a few business days to post it.

Exchanges

Need a different size? Email us and we’ll help you exchange it, subject to availability.

Return Shipping

Return shipping costs are the customer’s responsibility unless the item arrived defective, damaged or incorrect. Original shipping charges are not refundable.

Faith with Fashion